Building Trust with our Customers with PagerDuty for PagerDuty: Crisis Response Management Operations

By Jason Flint | In Crisis Management, Incident Management & Response

Tags business resilience, crisis response management operations, emergency response, global preparedness, Incident Management, Operations Cloud, risks management

A critical partner in your supply chain just went down. An earthquake just hit your main operations hub. Breaking news about your organization just hit…

mTOMADY: Expanding the Reach of Healthcare to Underserved Countries

By Joseph Mandros | In Customer Spotlight

Tags affordable, emergency response, global health, healthcare, impact customers financial support, pagerduty.org, social impact, universal health coverage

Every year, roughly 100 million people around the world are pushed into extreme poverty because of health-related expenditures. Analysis from the World Health Organization (WHO)…

Parsley Health: Bringing Telemedicine to the Front Lines

By Joseph Mandros | In Customer Spotlight

Tags agile, coronavirus, COVID-19, distributed, emergency response, healthcare, Impact Pricing, kubernetes, nonprofit, pagerduty.org, pandemic, telemedicine

As a child with a cancer survivor and heart disease patient for parents, I developed a psychological discomfort for visiting hospitals and the doctor’s office…

How We Use PagerDuty for Emergency Response

By Ryan Hoskin | In Incident Management & Response

Tags Best Practices, crisis communications, emergency response, escalation policy, incident response, response play

PagerDuty is known as the platform for driving real-time work, and with the current global spread of COVID-19, many of our customers have been asking…