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DevOps

Code it, ship it, own it.

Make machines the first line of defense and protect responder time and energy.

DevOps and service ownership put more accountability and control in the hands of engineers. PagerDuty keeps you connected to your code in production, leverages machine learning to filter out noise, and pulls you in when you’re needed in the moments that matter most. That means you'll spend less time firefighting and have more time for building and innovating.

With our DevOps products, you can:

  • Ingest data from your monitoring, ITSM, and even customer service tools. Group similar alerts into incidents, and only send what’s relevant to on-call teams via whatever channel they prefer.
  • Assess and resolve incidents faster with PagerDuty Process Automation. Save responders time with critical context gathering and remediation sequences that run automatically when an incident occurs.
  • Compile your data into in-depth and actionable analytics to speed up future responses, spot repeat problems, and deliver better code through continuous learning.

Products

PagerDuty Incident Response

Protect revenue and improve customer experiences by resolving critical incidents faster and preventing future occurrences. Bring major incident best practices to your organization with end-to-end incident response automation and friction-free postmortems.

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PagerDuty On-Call

PagerDuty’s on-call management capabilities make it simple to distribute on-call responsibilities across your teams. World-class organizations use PagerDuty as DevOps best practice to enforce accountability and quality as they onboard new services at scale. With PagerDuty’s intuitive, flexible scheduling and escalations, organizations can ensure the exact right people are notified every time.

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PagerDuty Automation Actions

Easily connect responders and event rules in PagerDuty to automation for diagnosis and remediation of issues in production infrastructure. This PagerDuty add-on curates and delegates existing automated tasks in the context of incidents in PagerDuty.

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PagerDuty Runbook Automation

Turn runbook procedures into automated tasks and delegate them to stakeholders. This SaaS runbook automation platform is the easiest way to create self-service IT operations, and for integrating with other cloud and SaaS tools.

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"PagerDuty really allowed us to adopt DevOps practices, and really build upon and improve our existing processes, rather than ripping and replacing everything."

— Joan Martinez

Engineering Manager of Infrastructure and Security, Glovo

Get more out of DevOps.

  • Get ahead of customer experience issues
  • Minimize interruptions so you can focus
  • Simplify and automate incident response
  • Scale service ownership best practices
  • Make sense of all your data

Bring your own stack

You don't have to change your processes: we work with the tools you're already using.

With 700+ native integrations and the ability to build and customize workflows with the extensible PagerDuty APIs, we integrate data from all your tools to give you insights into your IT infrastructure. Our enhanced Events API v2 automatically normalizes all inbound events into common fields.

Respond your way and with the tools, you like using our bi-directional extensions so you can eliminate tool toggling, fix issues in-line, and automate ops-related tasks with your preferred ChatOps tool.

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Resources