PagerDuty Logo
Free Webinar

PagerDuty & Salesforce - New Features Release: Incident Objects

PagerDuty and Salesforce have built a strong partnership that provides an integrated and native experience for customer service teams and their stakeholders. With PagerDuty’s real-time customer service operations solution integrated with Salesforce Service Cloud, we’re providing a single source of through for customers. We are now deepening that integration with our new Incident Object release. We are now a fully bidirectional integration that links incidents to cases and gives our users the best of both products.

In this session, you’ll learn about the new Incident objects release, what that means for Customer service agents and how teams can leverage this new functionality to meet the demands of the digital world.

Free Webinar

PagerDuty & Salesforce - New Features Release: Incident Objects

PagerDuty and Salesforce have built a strong partnership that provides an integrated and native experience for customer service teams and their stakeholders. With PagerDuty’s real-time customer service operations solution integrated with Salesforce Service Cloud, we’re providing a single source of through for customers. We are now deepening that integration with our new Incident Object release. We are now a fully bidirectional integration that links incidents to cases and gives our users the best of both products.

In this session, you’ll learn about the new Incident objects release, what that means for Customer service agents and how teams can leverage this new functionality to meet the demands of the digital world.

Top 50 Best Products for Mid-Market 2023 Top 50 Best IT Management Products 2023 Top 100 Best Software Products 2023

Meet our speakers:

Ruchi Kumar

Director of Product Management

Salesforce

Ola Adewumi

Product Manager

PagerDuty