Report: The Forrester Wave™: Process-Centric AIOps 2023
PagerDuty is named a Leader in The Forrester Wave™: Process-Centric AI for IT Operations (AIOps), 2023.
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With teams increasingly turning to AI and automation to make their people and systems more efficient, AIOps promises fewer incidents and faster resolution. In its latest report on process-centric AIOps, Forrester analyzes a broad landscape of vendors to help you choose the right solution for your organization.
According to the Forrester report, The Forrester Wave™: Process-Centric AI For IT Operations (AIOps), Q2 2023,
“PagerDuty goes beyond alerting to automate processes and workflows that accelerate resolutions. Normalizing event data and enriching it with remediation-specific data powers automation workflows throughout the PagerDuty platform. …PagerDuty mobilizes teams during an incident by automatically adding chat-driven operations (ChatOps) channels, setting up conference bridges, and sending status updates.”
Download this report to understand:
- Forrester’s perspective on the use case for process-centric AIOps
- How PagerDuty stacks up against the top vendors
- Why PagerDuty received top marks for 11 evaluation criteria
With AIOps as a core offering of the PagerDuty Operations Cloud, PagerDuty is used by thousands of customers to reduce noise, gain critical context, and drive automation.
"PagerDuty is a critical part of our alerting mechanisims and has helped us handle issues at all times of the night. We'd be pretty unhappy without it."
- Mike Fiedler